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Refunds, Returns & Cancellations
Refunds:
- After return of the goods, we will refund your money in a maximum of 30 days.
- The Distance Selling Regulations allow you to examine the goods you have ordered as you would be able to do in a shop. This allows you to remove packaging if necessary, but NOT use any products on a golf course where they could become dirty or damaged. Products that are returned with signs of outdoor use will be subject to a charge necessary to return the product to 'as new' condition.
Cancellation:
- You have the right to cancel your purchase before delivery or up to the 7 days after you receive your goods. If you exercise your right to cancel your order after the goods have
been despatched, you will be responsible for returning the goods to Stewart Golf at your own risk and cost, therefore, we strongly
recommend you use an insured delivery method.
- To cancel you must inform us in writing (email, letter or fax), a phone call is not acceptable.
- Unless
otherwise agreed (for example if we are awaiting delivery of a product
and have let you know), we have 30 days to deliver the goods to you. If
we do not do this then you have the right to cancel the order for a full
refund.
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